End User Reports

To generate a report that identifies the current number of users for each user state:

Select Reports in the navigation bar at the top of the page.

Click End User Reports in the Links pane on the right side of the page.

Select "Current count of end users registered at your organization".

Click Generate Report.

Click the values in the resulting report to view a report of the users and associated credentials for that user state.
To generate a historical report that identifies the number of users for each user state within a selected date range:

Select Reports in the navigation bar at the top of the page.

Click End User Reports in the Links pane on the right side of the page.

Select "Historical count of end users registered at your organization".

Select a date range from the drop-down menu, or specify both a start and end date in the provided fields.

Select a filter option to view a daily (no filter), weekly (last day of each week), or monthly (last day of each month) report.
Click Generate Report.
To generate a historical report that identifies the number of users for each user state on a given date (displaying user states only for users issued by your customers):

Select Reports in the navigation bar at the top of the page.

Click End User Reports in the Links pane on the right side of the page.

Select "Historical count of end users for each of your customers."

Specify a date to capture in the report.

Click Generate Report.
To generate a report that provides details of VIP service operations:

Select Reports in the navigation bar at the top of the page.

Click End User Reports in the Links pane on the right side of the page.

Select "Transaction report" from the drop-down menu.

Select a date range from the drop-down menu, or specify a start and end date in the provided fields.

Select a VIP Service operation from the drop-down menu.

Click Generate Report.

Click the Show link in the resulting report to view details of the selected operation.

For descriptions of the report details, refer to the VIP User Services Developer's Guide and the VIP Authentication Service manual.
To generate a report that specifies the number of sign-in attempts challenged by VIP IA:

Select Reports in the navigation bar at the top of the page.

Click End User Reports in the Links pane on the right side of the page.

Select "IA sign-in activity" from the drop-down menu.

Select a date range from the drop-down menu, or specify a start and end date in the provided fields.

Select a filter option to view a daily, weekly or monthly report.

Click Generate Report.
To generate a report that shows the distribution of VIP IA risk scores:

Select Reports in the navigation bar at the top of the page.

Click End User Reports in the Links pane on the right side of the page.

Select "IA risk distribution" from the drop-down menu.

Select a date range from the drop-down menu, or specify a start and end date in the provided fields.

Select a filter option to view a daily, weekly or monthly report.

Click Generate Report.
To generate a report that delineates the reasons for sign-in challenges by VIP IA:

Select Reports in the navigation bar at the top of the page.

Click End User Reports in the Links pane on the right side of the page.

Select "IA challenged sign-in activity" from the drop-down menu.

Select a date range from the drop-down menu, or specify a start and end date in the provided fields.

Select a filter option to view a daily, weekly or monthly report.

Click Generate Report.
VIP IA reasons for challenging user sign-in attempts:

Difficult Travel: The user has attempted a sign-in from a physical location that is too distant from the location of the user's previous (successful) sign-in within a short timeframe.

Country with Increased Risk: The user has attempted a sign-in from a country identified by VIP IA as increasing the user's risk level.

Inconsistent User Behavior: An element within the user's behavioral pattern has suddenly changed, such as using a different OS, browser, or device for sign-in.

Previous Challenge Failure: The user has already failed a previous sign-in challenge.

IP Address with Increased Risk: The user has attempted a sign-in from an address identified by VIP IA as increasing the user's risk level.

Challenged IP Address: The user has attempted a sign-in from a challenged address designated within the VIP IA policy.

Unrecognized Device: The user has attempted a sign-in from either an unregistered device or a device with inconsistent characteristics.